Self-checkout
Self-service that behaves like the staffed lane
Self-checkout is a mode of the same application rather than a separate product. The pricing, the promotions and the restrictions are the same ones the staffed lanes use, because it is the same code reading the same data.
In detail
What you get
Attract screen
An idle lane invites the next customer, and a scan both wakes the lane and registers as the first item.
Guided flow
A simplified screen aimed at someone who has never used it before, with the next action always the obvious one.
Supervisor authorisation
An attendant signs in to approve age-restricted items, returns and voids, then signs out — without the lane leaving self-service mode.
Self-service payment
Card, cash and voucher tender driven from the customer-facing screen.
Camera
An optional live camera feed on the lane, for attendant oversight and deterrence.
Lane telemetry
Sessions are recorded as they start and finish, so occupancy and throughput can be reported on rather than estimated.
How it runs
Step by step
- Attract The lane sits on an attract screen until a customer scans or touches it.
- Scan Items are entered by the customer, with the same pricing and offers as any lane.
- Assist Restricted or exceptional items call an attendant, who approves and steps away.
- Pay The customer tenders and takes the receipt; the lane returns to attract.
What it means at the counter
Outcomes
- More lanes open for the same staffing
- Consistent pricing and restriction handling across staffed and self-service
- Attendant intervention only where the rules require it
- Measured lane usage instead of anecdote
Suits
A good fit for
- Retailers adding self-service without running two systems
- Sites with peaks that staffing alone cannot cover
- Estates that want one set of rules across all lanes
Also in LinxPos
The rest of the system
Selling
Fast item entry, priced correctly the first time, with the awkward cases handled rather than worked around.
Explore sellingPayments
Cash, card, voucher and account — separately or in combination, with the till never touching card data.
Explore paymentsFood and hospitality
Kiosk ordering, kitchen management and table service — the counter and the kitchen working from the same order.
Explore food and hospitalityProducts and stock
One product file behind every lane, with the stock movements that follow from selling it.
Explore products and stockCash office and reporting
Declarations, lifts, balancing and the journal that explains every penny.
Explore cash office and reportingConfiguration
Screens, keyboards, menus and languages are data — changed without a software release.
Explore configurationNext step
See LinxPos on your own counter.
Tell us how your lanes are set up today and what you want them to do. We will show you the system running and be straight about what it would take.
Or call 01746 740050